7 Tips for Handling Rude Customers If you’ve been in business for a while, you’ve probably dealt with more than a few rude customers. For many people, dealing with rude customers is one of the most stressful parts of their job. Handling rude customers is not just a problem for customer service reps. It’s also…
Nine Email Marketing Strategies to Increase Customer Loyalty Whatever industry you’re in, a loyal customer is a huge asset to your business. As well as being more likely to keep buying your products or services, they’re also more likely to spread the word about your company. With the right approach to email marketing, you can…
7 Smart Practices for Building a High-Performance Team Building a team is hard work, but the payoff of doing so is immense. When you build a high-performance team, you have a group of people invested in the success of your business and who you can rely on for advice or assistance when needed. This kind…
5 Ways to Make Your Photos Stand Out on Social Media Great photos catch the eye, engage, and sell products. Whether you’re promoting travel or selling clothes, you need beautiful imagery that makes people want to click on your photos and share them with their friends. Standout photography helps establish brand identity and makes it…
5 Leadership Tips That Can Help Your Business Grow Leadership is an essential skill for any business owner. Whether you’re the CEO or a middle manager, there will come a time when you need to lead. You may be leading your team or perhaps even your customers. The key to effective leadership is strong leadership…
7 Effective Tips for Handling Demanding Customers If you’ve ever had a customer who was demanding and uncooperative, you know what a headache it can be. For example, the one who becomes irate when you can’t fix a problem right away. How about the person who berates you for a lack of solution, even though…
How to Make Your Brand More Relatable Your brand is you. It’s the foundation of your business, the face of your products and services, and the voice that tells people who you are. But how can you ensure your brand is relatable to a wide range of people? A survey found that 46% of consumers…
7 Benefits of Email Marketing for Small Businesses Email marketing is an effective way of communicating directly with your customers and prospects in an easy-to-use, efficient format. It’s an excellent way to build rapport with your customers and allows some flexibility in what information you send them so that you’re not constantly bombarding them with…
11 Instagram Story Ideas That Will Increase Engagement Are you using Instagram Stories on your brand’s social media accounts? If not, you’re probably missing a great opportunity to engage with your customers. Instagram stories are one of the easiest and most popular ways to increase engagement, build a community, and hopefully sell some more products.…
How to Use Social Proof to Boost Email Marketing Results More than ever before, consumers rely on other people rather than brands to guide their purchase decisions. This is why businesses using email marketing need to incorporate more social proof in their email campaigns. Using social proof such as testimonials and case studies is not…