Serena Tynes

Serena Tynes brings more than 13 years of experience in project management, legal assistance, and event coordination to her role as a Client Success Partner at Guello Marketing. Known for her resourcefulness, creativity, and unwavering integrity, Serena thrives on helping businesses grow by pairing their goals with the right digital marketing strategies.

Before joining Guello Marketing, Serena managed multi-million-dollar facility expansion projects for Virginia Hospital Center, where she became the go-to problem solver for high-stakes, detail-heavy initiatives that required precision, communication, and independent execution. Senior leadership trusted her to take projects from concept to completion with minimal oversight—a skillset that translates seamlessly into her work guiding clients through marketing solutions that truly move the needle.

At Guello Marketing, Serena is passionate about helping business owners feel supported, heard, and empowered. She understands how overwhelming marketing can feel, and she takes pride in breaking down complex options, offering clear recommendations, and ensuring every client receives a tailored plan that supports their long-term success. Her blend of organization, positivity, and big-picture thinking makes her a natural fit for Guello’s commitment to exceptional service and measurable results.

Serena lives in Virginia with her husband and two sons. On weekends, you can usually find her at the MX track cheering on her five-year-old and her husband as they race, or in the kitchen cooking healthy meals for her family. She’s currently training to run her first marathon in 2026—a testament to her grit, determination, and love for personal growth. Serena believes in hard work, transparency, and having fun along the way. She loves to laugh, loves her people, and brings that genuine spirit into every client relationship she builds.